Privacy Policy

Last updated: July 21, 2025

1. Information We Collect

• Name, email address, and login credentials (hashed)
• User-generated content: stories, quizzes, scenes, and interactions
• Usage analytics and interaction logs
• Cookies and behavioral tracking via PostHog

2. How We Use It

• To power and personalize your PlotNexus experience
• To understand product usage and improve features
• To process payments via Stripe Connect
• To communicate with you about updates and support

3. Third Parties

We do not sell your data. We may share data with trusted service providers like Stripe and PostHog for the purposes listed above, under strict confidentiality agreements.

4. Your Rights

• Request access or deletion of your data
• Opt out of marketing communications
• Delete your account and data permanently

5. Children's Privacy

Users must be 13 or older. We do not knowingly collect data from children under 13.

6. AI Content Notice

Generated content (text and images) may be produced by AI systems like OpenAI, Google and RunwayML. Such content is synthetic and may not reflect factual reality.

7. AI System Monitoring

We use LangSmith by LangChain to monitor and evaluate the performance of our AI systems. This includes logging interactions with AI models to improve reliability, safety, and output quality. These logs may include anonymized or pseudonymized content for debugging, analysis, and feature development purposes. We do not use this data to personally identify users.

8. Contact

Email hello@plotnexus.com for privacy concerns or data requests.